Frequently Asked Questions

Get answers to common questions about Double Process.

Expect 2.5 to 4 hours depending on hair length, previous color, and required corrections. Full consultation and strand tests are included to determine exact timing and to ensure safe, even lifting and toning for optimal results.

We assess hair condition during consultation; sometimes we recommend reparative treatments or gradual lightening to protect integrity. If hair is too compromised, we’ll create a custom plan to restore health before proceeding with full double process services.

Avoid washing hair 24-48 hours before your visit to preserve natural oils; bring photos of desired shades and a list of recent color history. This helps your stylist plan lift needs and choose the correct toner.

Any lightening carries risk, but professional techniques, bond-building treatments, and phased processing significantly reduce damage. Follow your stylist's aftercare—sulfate-free products, regular masks, reduced heat—to maintain strength and color longevity. We also recommend scheduled professional maintenance appointments.

Toners typically last 4-8 weeks depending on hair porosity and care. We recommend touch-ups every 4-6 weeks for optimal tone, and purple shampoos or salon-grade color conditioners to extend freshness between appointments.

Yes — the double process is ideal for correcting brassiness. Bleach removes underlying warm pigments, and precise toners neutralize unwanted hues to achieve the target shade. We’ll customize formulas to balance your skin tone and maintain healthy results.